Our Emotional support and mental health helpline is now available as a live webchat !

Available every day from 8pm-11pm.

Mindline Live Chat is a confidential support service which provides a safe place to talk if you, or someone you know, is in distress. We can also give basic information about mental health and local support services.

Our support workers treat everyone, regardless of background, in a non-judgmental way with dignity and respect. When our chat is closed or busy you are also able to call Mindline on 01823 276 892, if lines are busy, or closed, our switchboard can connect you to our sister service, the Samaritans.

As well as listening to your issues we can also give information about;

  • – local services
  • – how to get help
  • – basic information on mental health issues.

When you call we do not trace our calls or messages and your number will not display on our phones. We will not ask for personal details to be shared unless you or someone you know would like us to find immediate help from other services for you or them and that you agree to giving it. We will not pass on any information unless you have said it is ok to do so.

Why some people may use Mindline Chat

Some people really need someone to talk to, to get things off their chest as they don’t have someone to talk to about whatever is on your mind. Some people may feel desperate and don’t know what to do about a situation or where they can go for help or support in Somerset. Some people may feel isolated or alone and really want to talk about their day or their problems with a person in confidence. Others may be worried about their family or friends and don’t know where they can find help for a family member or friend. Some may have a low self-esteem or feel worthless. Mindline is also for people that may just want some emotional support and just want a chat with a friendly ear to talk about their day. 

We are grateful for support from: