Please see all our current volunteering vacancies below

To apply for our volunteering vacancies, please click the volunteer application pink button at the top or bottom of this page. For further information relating to our volunteering vacancies, please email [email protected]

For Mindline (Trans+) vacancies only, an application form and information pack are available by emailing [email protected]

Vanessa Project (Gardening) Assistant

Summary

Vanessa Project is looking for a volunteer to join in with their project.

Detailed Description

Volunteer position available for Mind’s Vanessa Project on a Tuesday 11am-1pm (2 hours).

Applicant would assist with service users in gardening projects and have casual conversations. If the weather is bad, then indoor activities will be available including planning of gardening activities, colouring and nature related quizzes.

Personal Skills and Qualities that will be beneficial:

· Gardening Experience (not essential)

· Communication Skills

· Humour

· Willingness to help

· Positive attitude

· Compassion

· Lived experience

· Works well as part of a team

Tasks and Responsibilities:

• Providing support to service users who have different capabilities to complete gardening activities.

• Talking to service users regarding a diverse range of subjects.

Qualities and Skills gained or improved upon through volunteering for the Vanessa Project at Mind:

• Teamwork

• Gardening Skills

• Time Management

• Problem Solving

• Organisation

• Interpersonal Skills

 

 
Peer Supporter-Weston Super Mare

Summary

Volunteer Peer Supporter-Weston Super Mare

Detailed description

Role: Volunteer Peer Supporter 

Location: Weston Super Mare Citizens Advice – Town centre   

Hours/Days: We would like you to volunteer for us for – Client support 1:1’s Thursday (10-4) Friday (10-4) Community Day – Friday (12-2) as we will need your support at those times.  

Main Purpose of the role: 

To provide a Client support service for Mind in Somerset. 

Key tasks: 

  • To be the first point of contact for the Mind in Somerset in North Somerset in the Citizens Advice offices  
  • To provide emotional listening support sessions on a short-term basis  
  • To effectively signpost clients to longer-term support either through Mind in Somerset services or partner providers in the area  
  • To be able to work within your level of capability and training, identifying opportunities to link in with other support available.  
  • To maintain records on our computer system of all appointments attended  
  • Answer the telephone and support general administration including responding to e-mail queries. 
  • To respond to email inquiries that may come through our main website offering virtual navigation to appropriate support.  
  • Providing service users with a signposting and information 
  • Basic administrative support as required e.g. photocopying, scanning, and making phone calls.  
  • Effectively take and distribute messages to relevant project leads 
  • To attend the organisation update meeting 
  • Abide by health and safety guidelines and share responsibility for own safety and that of colleagues 
  • To adhere to all volunteer policies of the organisation. 
  • There may be other duties required of our volunteers from time to time. 
  • To support the Community Day facilitator on a Friday afternoon in a creative session designed to reduce isolation and create opportunities for connectivity and conversation amongst Peers.   

Person Specification 

Essential: 

  • Positive team-working skills 
  • Flexible approach  
  • Demonstrable IT knowledge/experience using Microsoft Packages 
  • Willingness to learn (including independently) to extend their knowledge 
  • Understanding of the need for good record keeping and GDPR 

 

 

Trustee-North Somerset

Summary

We are looking a Trustees to join our Board.

Detailed description

Roles available:  Trustee-North Somerset

Hours: Your availability to support our organisation is to be discussed with the Chair of Trustees 

Would you like to be part of our future?   

After 3 years of sustained growth Mind in Somerset are seeking to recruit further trustees. 

We are a local mental health charity serving the people of Somerset. We are part of the national Mind federation, and, like other local Minds, we run as an independent charity with our own strategy, funds and leadership.   

As a Trustee, you will be joining a charity in a strong position with a turnover of over £3 million and with an ambition to build on our successes and growth over the last few years. We will be looking to build on existing activities and also by bringing in innovative new projects. 

Trustees are our most senior leaders. They set our strategic direction, make sure we’re using our resources effectively and ensure we’re having the greatest possible impact on our community. Trustees are expected to undertake duties in a manner that reflects Mind in Somerset’s values and ethos. 

Person Specification 

Essential: 

Live in and have excellent knowledge of the North Somerset area.

Desirable; 

To have experience within Charity sector  

To have experience of working in the NHS/Health Care at a senior level

Peer Support- Crisis Safe Space- Yeovil & Taunton

Summary

As a Peer Volunteer you will be working alongside Senior staff and Crisis workers within Crisis Safe Space.

Detailed Description

As a Peer Volunteer you will be working alongside Senior staff and Crisis workers within Crisis Safe Space. Crisis Safe Space was co-designed by local people with experience of mental health difficulties, who wanted to create more support in the community rather than at hospital or other clinical services​. The service has been designed for people experiencing emotional distress who need immediate and short-term crisis prevention rather than intensive support from either an emergency or inpatient service​. We do not seek to define what a crisis is for those using our service, we simply aim to offer the support required on a person-by-person basis. As an alliance member of Open Mental Health, we work in close partnership with Second Step, Somerset Foundation Trust and other OMH partners.

Bringing your lived experience, you will have the desire to support and encourage others on their individual recovery journeys. You will be able to clearly draw upon and share, your own experiences of mental health challenges and services in order to inspire, model, and inform others in similar situations and support them in finding their own path to recovery.

You will be providing a specially designed role within the Crisis Safe Space Team in Yeovil & Taunton. As part of the wider team, you will start to build a trusting relationship with individuals while they are accessing the Crisis Safe Space and your role will be to meet and greet, assist with any enrolment/paperwork, and offer support with signposting and feedback. You will work alongside the Crisis Safe Space Team, meaning you will have access to constant support and guidance.

 What tasks will be involved?

  •  Establishing a trusting and collaborative relationship with the service-user, working alongside a crisis worker within appointments to provide sensitive, collaborative, and non-judgemental support, offering you’re your own perspective and lived experience where appropriate. 
  • Offering follow up and aftercare appointments to individuals who have completed their work with the Crisis Safe Space team.
  • Completing feedback paperwork collaboratively with the service user at regular intervals following their appointment, compiling feedback to help develop an understanding of how the service is being received.
  • Supporting family members who visit with their loved one, ensuring they feel supported and listened to whilst they wait, and ensuring that their experience is also validated.

To identify additional community-based support networks and implementing group-based peer support events for users of the service.

  • To link people to training, volunteering/employment activities.
  • To maintain hope and optimism for the individual with high expectations for recovery, use lived experience to positively support the individual’s recovery.
  • Providing practical information and signposting.
  • Supporting the smooth and safe transfer into other services. 
  • Showing understanding, acceptance and empathy based on shared experience.
  • Supporting individuals to develop ideas for coping strategies and problem-solving skills.
  • Help individuals identify their own hopes, dreams, and aspirations and to explore opportunities and ways to realise them.

 Who should apply for this role?

We are looking for Peer Volunteers who have:

  • Lived experience of mental health.
  • Personal experience of recovery from mental health challenges.
  • The desire and ability to share personal experiences of mental health and recovery to support, empower and bring hope to others.
  • The capacity to manage their own mental health needs.
  • An awareness of self-management resources and coping strategies.
  • An ability to empathise with others and form trusting relationships.
  • A non-judgemental approach and an ability to maintain appropriate boundaries.
  • Good listening and communication skills, reliability and good time keeping.
  • An ability to take responsibility for your own self-care and willingness to utilise the support and supervision provided by Deputy Project Lead.

Where and when will I volunteer?

The Crisis safe Space is an out of hours service open daily between the hours of 17:30 and 23:00. We welcome applications to those who can commit to a minimum of 1 shift per week.

 What support will I get?

Prior to starting your volunteer position, you will complete a comprehensive training programme with our partner agency, Watch CIC, who are specialists in developing Peer Volunteer relations.

Once in role, you will be supported by both the Deputy to the Project Lead the Project Lead who will provide support as and when needed, alongside your colleagues on shift. 

Hearing Voices Volunteer- Yeovil & Shepton Mallet

Summary

To support the facilitation of groups for individuals who experience auditory and other hallucinations.

Detailed Description

Main Purpose of role: Assist with the weekly Hearing voices group

Key Tasks:

To support the facilitation of groups for individuals who experience auditory and other hallucinations. This will involve delivering creative, engaging and inclusive group and activity support work that encourages and enables people to improve/maintain their mental wellbeing.

· To support service-users in accessing the group support offer.

· To encourage peer support within the group.

· To adhere to our inclusive way of working and support a diverse group of individuals. This will include supporting younger and older adults.

· To enable service-users to have access to information and signposting to other areas of support.

· To engage fully with the values and community of Mind in Somerset.

· To attend regular one-to-one supervision with your line manager.

To work in an inclusive and culturally sensitive way for all service-users; being responsive to individual needs and challenging stigma and discrimination.
To take prompt and appropriate action in a safeguarding situation. To clearly record all information and actions taken and to escalate to the Group Facilitator and Safeguarding Lead as per procedure.
To follow Health & Safety and Security procedures.
To cover leave and absences where required.

Person Specification

Essential:

Positive team-working skills
Flexible approach
Willingness to learn (including independently) to extend their knowledge
Understanding of the need for good record keeping and GDPR
Good non judgmental listening skills
Experience working with people in mental health

Youth Matters Group Volunteers-Frome & Shepton Mallet

Summary

Youth Matters volunteers help to facilitate our weekly peer support groups for young people.

Detailed Description

Peer Support Volunteer – Youth Matters 

Youth Matters volunteers help to facilitate our weekly peer support groups for young people. 

About the opportunity 

This voluntary role will help you to develop your skills and experience whilst supporting young people in a group environment. You will be provided with appropriate training for the role. Applications are encouraged from people who have lived experience of mental health difficulties or from those who have an understanding of what mental health difficulties may mean for others. 

What are we looking for? 

An ability to listen and demonstrate empathy is essential for this voluntary role. Some experience of working with children and young people in a voluntary or paid capacity is desired. 

Where and when? 

We ask that volunteers commit to a minimum of 6-months with Mind in Somerset to ensure consistency for the young people who we support. We also ask that you can offer at least 2.5 hours of support every week at a regular time. Although we are currently recruiting for our Frome and Shepton Mallet groups, please get in touch if you are interested in supporting one of our other groups as we always welcome volunteers.

Frome group Monday 5pm-6.30pm

Shepton Mallet group Wednesday 3.30pm-5pm

Receptionists-Yeovil & Taunton

Summary

To provide a receptionist service for Mind in Somerset offices.

Detailed Description

Role: Volunteer Receptionist 

Location: Yeovil & Taunton

Hours/Days available:  We are seeking to cover the following hours:

Yeovil- Monday, Wednesday & Friday pm. 

Taunton- Friday pm and 2 x volunteers for flexible adhoc support.

 

Main Purpose of the role:

To provide a reception service for Mind in Somerset. 

Key tasks: 

To be the first point of contact for the Mind in Somerset reception function.  

Greet all, welcome and help navigate visitors within our offices.   

Supply refreshments if people need to wait.  

Answer the telephone and support with general administration including responding to e-mail queries. 

Providing service users with a signposting and information 

Basic administrative support as required e.g. photocopying, scanning, making phone calls, booking venues for training or events, booking rooms. 

Liaising with fellow volunteer receptionists to ensure rota is covered 

Effectively take and distribute messages to relevant project leads 

Dealing with Post and Deliveries 

To attend the organisation update meeting 

Abide by health and safety guidelines and share responsibility for own safety and that of colleagues 

To adhere to all volunteer policies of the organisation. 

There may be other duties required of our volunteers from time to time. 

Person Specification 

Essential: 

Positive team-working skills 

Flexible approach  

Demonstrable IT knowledge/experience using Microsoft Packages 

Willingness to learn (including independently) to extend their knowledge 

Desirable: 

Understanding of the need for good record keeping and GDPR 

Mindline Call Handlers ( including Trans+)

For an application form and information pack for this role, please email [email protected]

Summary

Mindline Somerset is an Emotional Support Helpline. Well established since 2001 we are looking for more volunteers to help run our 24/7 service.

Detailed Description

This role will involve supporting people in emotional distress or needing somebody to talk to. This opportunity is ideal for those wanting to improve their listening skills. All training provided including mental health awareness and telephone listening. Gain personal satisfaction and a sense of achievement by experiencing the diversity of telephone support. Applications are encouraged from people who have had experience of mental distress or have an understanding of what mental distress may mean for others. 

This role will involve supporting people in emotional distress or needing somebody to talk to. This role requires you to commit to supporting the line four evenings a month (8pm-11pm) and attending our monthly group supervision. 

Mindline Trans +

Mindline call handlers will have the opportunity to volunteer for our Mindline Trans + helpline as a progression opportunity. You will need to attend Trans Awareness training. You will be offering emotional support to transgender people, their family and friends. Mindline Trans+ operates every Friday 8pm – 11pm. Minimum commitment for Mindline Trans+ 2 x 3hr shifts per month.

Person Specification 

Essential: 

PC / Laptop with good internet connection

Positive team-working skills 

Flexible approach

Demonstrable IT knowledge/experience using Microsoft Packages 

Willingness to learn (including independently) to extend their knowledge 

Desirable: 

Understanding of the need for good record keeping and GDPR 

 

Suicide Bereavement Buddy

Detailed Description

Please note that we will only consider applicants for this role who have been bereaved at least over a year ago and who have received their own support around their loss.

Hours required: Flexible dependant on the numbers in the group you are supporting. Will be required to attend supervision group once a month.

Main purpose of role: 

  • Support someone who has been bereaved by suicide providing a space for them to talk about their loss.
  • Work to an agreed plan/process for Buddy engagements.
  • Understanding of GDPR.

Location:

  • Home-telephone/text/Whatsapp support

Training provided:

  • Safeguarding for vulnerable adults & children.
  • SSBSS project overview and where the role fits within it
  • Supervision, support and self-care.

Person specification:

  • Livid experience of bereavement by suicide
  • Someone the newly bereaved knows understands the difficulties and emotions around being bereaved by suicide.
  • Be able to show hope after loss to suicide.
  • A willingness to learn about suicide prevention in all its forms.
  • To act in strict confidentiality
  • The understanding that the client is always under the responsibility of SSBSS and the Buddy will act in accordance to the policies and procedures of Mind in Somerset.
Community Cafe (Taunton) Co-facilitator

Summary

EVERY MONDAY 09:45AM – 12:30PM (except Bank Holidays and Christmas Holidays)

We are looking for a co–facilitator with lived experience/and/or experience within the mental health sector to support the Monday Morning Community Café drop–in, in Taunton.
This will involve supporting with opening/closing premises, setting up tables and chairs, supporting with refreshments along with engaging with group members and joining in conversation
The purpose of the group is to provide a safe, welcoming space in the community for those of us with mental health challenges to reconnect with the community again.

Detailed Description

To support with opening/closing premises safely and securely, setting up and the overall running of group

To provide a kind and understanding presence as a co–facilitator at the group

To look after ones’ own needs if necessary, or if triggering material occurs

Offer light touch emotional support where required and to understand the processes of when and how to signpost to other services where appropriate (training and an explanation will be given about this)

Person Specification

Skills and experience required:
Experience: It is vital the co–facilitator has lived experience and/or experience within the mental health sector
It is important the co–facilitator feels able to manage their mental health well.
Outlook: The co–facilitator will be required to have a level of kindness, calmness, and belief in the ability to move along on a recovery journey.
Skills: Enjoys meeting new people.

Why volunteer for Mind in Somerset?

It’s simple… using your time to give something back feels amazing. Whether you can give minutes, hours, or days, our volunteer roles are designed to fit around your available time. These small deeds really can make a huge difference to people’s lives – including yours!

People choose to volunteer for a variety of reasons. For some it offers the chance to give something back to the community or make a difference to the people around them. For others it provides an opportunity to develop new skills or build on existing experience and knowledge. Regardless of the motivation, what unites them all is that they find it both challenging and rewarding.

You’ll have the chance to meet some great people who are passionate about the same things as you, as each and every one of our volunteers play an important part in supporting mental health.

Benefits of volunteering with Mind in Somerset

Comprehensive induction programme

Line Manager supervisions

Essential training courses and training to support ongoing CPD

Opportunity to learn new skills whilst supporting others

Access to discount shopping platforms

Meet new people and broaden your horizons 

Enhance your CV to support a route in employment

Fully funded DBS

 

Mind in Somerset Organisations Values

Mind in Somerset have the expectation that all who Volunteer for us always live our organisations Values, we ask that you be: 

Collaborative – work better together 

Respectful – treat people how we like to be treated 

Accountable – are responsible for own actions 

Inclusive – respect everyone’s uniqueness 

Compassionate – empathise, care and support 

 

Volunteer Recruitment

Interview Process

Once we have received your volunteering application we will contact you by email to advise if you have been selected for an interview. We provide the opportunity for candidates to view the interview questions in advance of the interview on request. Please email [email protected]

Interviews will be conducted remotely via a teams’ meeting and will be of an informal, get to know you nature. Should you wish to be interviewed via another method, please make this known to us and we are happy to accommodate your needs where possible. We will always provide an outcome after your interview.

Recruitment/Disclosure & Barring Checks

Due to the safeguarding nature of our work, the successful candidate/volunteer may need to complete a disclosure and barring check (DBS) prior to starting with us. A criminal record will not automatically mean withdrawal of an offer, however, to safeguard our staff, volunteers and clients, further discussion or investigation may be required so that an informed decision can be made as to your suitability to work with vulnerable people to ensure that we are not putting service users at risk. For Volunteers there are occasions when a DBS will not be required, however a risk assessment will be conducted, and the form completed and placed within the Volunteer’s electronic file. 

We will also require you to provide the names and contact details for two referees who we can approach for references as part of the recruitment process.

Essential Training

All new volunteers will be required to complete 5 essential online training courses as part of their induction into the Charity. Dependant on the type of volunteer role undertaken, additional training may be also required to meet service expectations. 

 

Equal Opportunities  

Mind in Somerset is fully committed to the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination, direct or indirect. All employees and volunteers are expected to promote and work fully in line with the company’s Equal Opportunities Policy. Mind in Somerset is a Disability Confident employer and welcomes applications from disabled people. If disabled applicants meet the minimum criteria for the job, they can request and will be offered a guaranteed interview. Should applicants require reasonable adjustment support for the application or interview process, please contact us at:  [email protected] 

 

 

We are grateful for support from: