en English
01935 474875 | 01823 334906 | 01278 421190 [email protected]

Working for a cause you believe in and feel passionate about makes for a great workplace. Across our charity we are constantly building upon the services and support we provide and looking for new ways to support those who use our services. Two very good reasons to encourage talented and dedicated people like you to join us and help make our aspirations happen.

Here’s what our staff tell us about working for us:

I enjoy being part of a friendly and helpful team that really wants to provide good services to the people we support. Our Trustees are friendly and approachable and very visible, creating a feeling that we are one joined up team. -Glenn

Why join the great team at Mind in Somerset?

Some of the benefits of working at Mind in Somerset include a flexitime scheme, full initial induction tailored to the needs of the role, supported opportunities for training and development, an annual staff conference, a childcare voucher scheme, and a generous pension scheme.  

Current Vacancies:

Operations Manager

Reporting to:                    Chief Operating Officer

Salary:                             £27,500

Pension:                          Up to 7% pension matching (non- contractual)

Contract:                           Permanent with 3 months’ probation

Hours:                               Full time, 35 hours/week, 9am-5pm, Mon-Fri

Location:                          Somerset

Holiday:                          20 days plus 8 days bank holidays 

COVID-19 considerations: All staff are homeworking currently and offering support via phone and virtual means. 

 Key work areas and tasks: 

• Line management of support workers who deliver projects and services; 

• Direct management of small-scale projects; 

• Future: potential management of an office space; 

• Producing reports to funders and commissioners; 

• Attending sub-contracting review meetings; 

• Ensuring staff are correctly maintaining project files and notes; 

• Helping staff to promote their projects and services; 

• Providing monthly line management supervision to all project staff; 

• Being an Assistant Designated Safeguarding Lead; 

• Developing and implementing information systems including: effective evaluation systems; and referral pathways; 

• Being responsible for the health and safety of staff, volunteers and service users; 

• Maintaining up to one day/week of support work practice with service users; 

• Carrying out such tasks as considered appropriate, from time to time, by the Chief Executive. 

Professional development: 

• Identify and implement plans for own training and development needs; 

• Keep up-to-date with current mental health best practice and available training materials; 

• Reflect on effectiveness of activities delivered and review training practice; 

• Prepare for and attend supervision sessions / team meetings / staff meetings as appropriate. 

Other duties and Responsibilities: 

• Uphold the aims and policies of employer including its equal opportunities policies; 

• Use IT for statistical recording, record keeping and document production; 

• Carry out administrative tasks related to the job; 

• Participate fully in the life of Mind in Somerset; 

• Apply initiative and judgement in decision-making and in judging when to seek advice. 

• Respect service user confidentiality, boundaries, dignity, privacy and maintain the independence of service users at all times; 

• Promote anti-discriminatory practice, including the positive acknowledgement and celebration of diversity. 

To apply for this role please send CV and covering letter to [email protected]


Mindline Project Lead

Reporting to:                    Operations Manager – Taunton and West Somerset

Salary:                             £24,000

Pension:                          Up to 7% (non- contractual)

Contract:                          Fixed Term until 31 March 2022 with 3 months’ probation

Hours:                               35 hours per week

Location:                           Taunton

Holiday:                          20 days plus 8 days bank holidays 

COVID-19 considerations: All staff are homeworking currently and offering support via phone and virtual means. 
Job context 

Mindline has been on a journey of growth this year. It began in 2010 as an out of hours helpline based in Somerset, providing a confidential listening service and a safe place to talk. Supporting anyone needing mental health and emotional support. This service was provided by a fantastic group of volunteers, who still continue to support the service today.

During the pandemic Mindline grew their offering to increase the support provided to the community. The helpline service moved from 5 days per week to 24/7 and has now secured funding until March 2022.  With this increased offering we now have Supervisors in place and are now looking for a Project Lead.

The purpose of the role is to help stabilise and move the project forward in its new 24/7 form. Whilst also managing the overarching service, alongside the Supervisors and to provide support to the Operations Manager. 

What are we looking for in a Project Lead?

We are looking for someone who is willing to get stuck in straight away with experience of managing people, with a qualification in Health & Social Care or Counselling.

This is a big role which may be overwhelming at times; therefore, you will need to keep a calm head and have experience in working in stressful situations, to ensure you get the best out of Supervisors, Call Handlers & Volunteers.

 We ask that you have a clear understanding of working with vulnerable adults, demonstrating an empathy and understanding to mental ill health and services.

If this sounds like you, we’d love to hear from you.

Key Tasks

  • To manage all Supervisors
  • Running volunteer supervision on a monthly basis
  • Manage and monitor the budget for the project alongside the Finance Manager, whilst making sure priorities ae met.
  • To recognise a safeguarding or red card situation and take prompt and appropriate supporting action. Clearly recording all information and actions taken and escalating to Project Lead and Chief Operating Officer.
  • Implement a monitoring and evaluation procedure to assess the work of volunteers and the service.
  • To adhere to all policies and procedures and to follow the agreed complaints procedure

Carry out related tasks and duties, as appropriate to the changing needs of the post

To view the full job description please click here 

To apply for this role please send CV and covering letter to [email protected]

We will be sifting on Monday 19 October and interviewing on Thursday 22 October 2020. Please ensure that you will be free for a Zoom Call on this date if successful at sift.


Youth Worker

Reporting to:                    Youth Coordinator

Salary:                             £10 per-hour

Pension:                          Up to 7% (non- contractual)

Contract:                          Fixed Term Contact until 01.10.2022

Hours:                               Part time 25 hours per week

Location:                          Variable. Our Youth Service covers Bridgwater, Taunton, Minehead, Langport, Yeovil, Frome, Cheddar and Shepton Mallet.

Please state in your covering letter your preferred location(s).

Holiday:                             20 days plus 8 days bank holidays (pro rata)

COVID-19 considerations: All staff are homeworking currently and offering support via phone and virtual means. 
Job context 

Mind in Somerset is a growing charity that supports anyone living with or affected by mental health difficulties. Our Youth Matters peer support service provides a safe space for young people aged 11 to 24 to support one another. During the summer holidays, we have been running ‘walking and talking’ groups as part of our peer support offer; these have given our young people space to meet with their peers in a Covid-19 friendly way. We have also been supporting our young people through digital platforms both in peer support groups and through our 121-listening service. In the current uncertain climate, we want to ensure that our young people feel supported by both their peers and dedicated members of our Youth Services team. Our ambition is to continue to expand our Youth Service and ensure that young people across the county have accessible and non-judgemental support when they need it and we are intending to start up face to face peer support groups across the county and require lead youth workers to run them and to increase our capacity by also providing individual support through our listening service.

Job purpose

This role is part of an exciting new venture to expand our Mind in Somerset Youth Services across Somerset. We are looking to recruit experienced, enthusiastic and empathetic individuals who put the needs of young people within the community at the centre. Our key ethos is centred around inclusivity and empowering young people to feel part of a supportive community. Our peer support service will include running creative, dynamic and engaging support sessions in various venues across the county and our 121 listening service will include face to face or remote support to young people on an individual basis.  As part of your role, you will lead peer support groups (either in our venues or via walking and talking groups if Covid-19 restrictions dictate) and also provide individual support via 121 appointments. You will encourage our young people to develop peer relationships, promote positive engagement, support their emotional well-being and increase their resiliency. You will also encourage and support young people to express their needs, views and concerns in safe and therapeutic spaces.

Main Tasks

  • To promote an ethos that values inclusivity and one which encourages our young people to support one another and simultaneously feel supported.  
  • To establish trust with the young people by providing sensitive, collaborative and non-judgemental support.
  • To provide safe spaces which allow the young people to reflect on and share their experiences.
  • To be a part of service that respects autonomy and individualism.
  • To promote young people involvement which encourages them to make informed decisions about their mental health.
  • To encourage the young people to reflect on the Youth Matters services to ensure that they are active in its development and progression.
  • To provide 121 appointments for our listening service.
  • To plan, lead and facilitate youth support groups that promote positive engagement.
  • To facilitate therapeutic activities both indoors and outdoors that inspire young people to challenge themselves through new experiences.
  • To promote the self-esteem, happiness and emotional well-being of our young people.
  • To be aware of the challenges that arise through group and peer support and mindful of how best to support the young people – as individuals and as part of a wider support group.
  • To use professional skills and knowledge in relation to confidentiality and safeguarding. You will need to use analytical skills and informed professional judgement in relation to any decisions around safeguarding. You will always be expected to adhere to Mind in Somerset’s safeguarding procedures.
  • To identify, assess and manage risk to ensure that risk is minimised. This will involve working in a safe manner under the guidance of the risk assessment and ensure that the health and safety policies of Mind in Somerset are implemented and fully adhered to.
  • To maintain accurate record keeping/documentation and ensure that any storing or sharing of confidential information is in line with current GDPR regulations.
  • To signpost young people to ongoing support within their community, based on their individual needs.
  • To share knowledge of online/virtual support tools with young people.

To apply for this role please send CV and covering letter to [email protected]


Recovery and Wellbeing Worker.

Reporting to:                        Operations Manager.

Salary:                                 £21,500 per annum.

Pension:                              Up to 7% (non- contractual)

Contract:                               Fixed Term until 31 March 2022 with 3 months’ probation

Hours:                                   Full-time (35 hour per week). These hours will be worked flexibly to include some evening and weekend work.  Job shares will be considered for the right candidates.

Location:                              West Somerset.  

Holiday:                             20 days plus 8 days bank holidays.


Job Context:

‘Open Mental Health’ is a Somerset alliance of local voluntary organisations and the NHS. We are working in partnership to ensure that residents of Somerset get the support they need, when they need it.

Our shared ambition is to ensure that people living with mental health problems get the right support at the right time. Working together, we support people to live a full life, by enabling access to specialist mental health services, housing support, debt and employment advice, volunteering opportunities, community activities and physical exercise, to help support and improve their wellbeing and quality of life. 

This role will be a big part of this exciting new initiative, where we value and adhere to a philosophy of ‘no wrong door’.


Job Purpose

As a Recovery and Wellbeing Worker, you will enable people with emotional, mental health and well-being needs to aspire towards and achieve their own goals. This role will be a hybrid between 1:1 and group support. As part of the wider alliance, we will be facilitating thriving group support and activity work in each area/district across Somerset which promotes the principles of social inclusion, recovery/enablement and independence. We are looking to recruit individuals who are able to motivate and engage individuals through a range of innovative group activities. It will also involve working collaboratively with the community, volunteers and the wider alliance to achieve inclusive group work and activities that meet the needs of the communities. The service will complement the IAPT services and contribute to the ‘Open Mental Health’ alliance that offers accessible support at each level.

Main Tasks:

  • To provide both 1:1 and group support. This will involve planning and delivering creative, engaging and inclusive group and activity support work that encourages and enables people to improve/maintain their mental well-being.
  • To support service-users in accessing the group support offer. This will include ‘hand-holding’ them and ensuring that they feel confident and ready to access this group offer or other services within the alliance.
  • To provide 1:1 support that is person-centred and encourages active engagement in identifying and working through mental health and well-being needs.
  • To encourage peer support within the group work.
  • To enable service-users to have access to a wide variety of activities that are centred around the needs of the communities we are delivering in.
  • To work flexibly and creatively to meet the needs of the service-users.
  • To adhere to our inclusive way of working and support a diverse group of individuals. This will include supporting younger and older adults.
  • To enable service-users to have access to information and signposting to other areas of support.
  • To support as lead for information and guidance within the ‘locality hub’. This will involve understanding and sharing resources/services within the district.
  • To work closely and collaboratively with both the voluntary and statutory sectors to ensure that we are connecting service-users with relevant services. This will involve warmly transferring them within the alliance and also working with those warmly transferred into the Mind in Somerset offer. This will be achieved by adhering to the ‘no wrong door’ philosophy.
  • To maintain accurate record keeping/documentation and ensure that any storing or sharing of confidential information is in line with current GDPR regulations. This will include using our Views Database systems.

View the full Job description here

To apply for this role please send CV and covering letter to [email protected]

Therapist`s Assistant

Reporting to:                        SUCH Project Lead

Salary:                                 £10.30 per hour.

Pension:                              Up to 7% (non- contractual)

Contract:                               Fixed Term until 31 March 2022 with 3 months’ probation

Hours & Location:                Role 1: 8 hours  In-patient ward Taunton (4 hours Wednesday 4 hours Thursday)

                                            Role 2: 2.5 hours In-patient ward Yeovil (Friday)

Holiday:                             20 days plus 8 days bank holidays (worked out pro-rata).

Closing date of Friday 6th November

Job Purpose:

  • To manage the attendance of patients for therapy treatment sessions to ensure a maximum take-up of appointments.
  • To interview patients after treatment and provide this feedback data in an appropriate format.
  • To liaise with the therapist throughout the work in the hospital.
  • Use of car essential as the post-holder will need to travel to work in a range of mental health hospitals in Somerset.
  • Provide cover for other therapist’s assistants where possible.


Main responsibilities:

    • Help bring all necessary equipment into the hospital, and out of it at the end of the day.
    • Ensure the equipment is set up in the correct room, and that oils, data files, CD player, etc. are all ready for use.
    • Collect and (at the end of the day) return personal alarms.
    • Collect the day’s list of patients from the office.
    • Check the files of each patient and provide new client packs and MYCAW forms as required.
    • Check the whereabouts of each patient, and, if necessary, substitute this patient’s appointment with another patient if the first patient is not going to attend.
    • Prepare each patient, collecting them from wherever they are, and ensuring they know what therapy they will be receiving; respond to any questions they may ask.
    • Collect from the office any relevant details about each patient’s medication (having first gained their permission).
    • Adjust the appointments as necessary by changing times and/or patients to ensure maximum take-up of appointments.
    • Book in members of staff where appropriate.
    • Enable each patient to give feedback on their session, writing down what they say in readiness for a presentation of feedback.
    • Assist patients who need help returning to their rooms.
    • Ensure all patient notes are completed, noticing how many clean towels and used towels there are (they must be kept in separate bags).
    • Count and return bottles of oils to the portable bag, ensuring that exactly the correct number are returned (bearing in mind the health and safety of the patients).
    • Return all equipment and files to their correct locations.


    In addition

    The post-holder is responsible for:

    • Maintaining security at all times (e.g. closing and locking doors after using them, keeping passcodes confidential from patients.
    • Ensuring that no dangerous objects are left around with which patients could harm themselves, such as bottles, CDs, pens and pencils, etc.
    • Any irregularities of hospital equipment and resources, or inappropriate behaviour by patients is reported immediately to the appropriate member of staff.
    • Use a personal alarm if in any danger from a patient.
    • Respond to the sounding of a personal alarm and provide assistance as appropriate.
    • Engaging fully with the values and community of Mind in Somerset. There is an expectation to attend and actively participate in staff meetings and training events when appropriate and/or required.
    • Attending monthly one-to-one supervision with line manager.
    • Abiding by health and safety guidelines and share responsibility for own safety and that of colleagues.
    • Carrying out any other appropriate tasks requested by the manager, to ensure the effective delivery and development of the service.
    • Working in an inclusive and culturally sensitive way for all service-users; being responsive to individual needs and challenging stigma and discrimination.
    • Covering leave and absences where required if possible.
    • Any other duties as required.

You can find a copy of the full job description Here 

To apply for this role please send CV and covering letter to [email protected]


Requirements on applicants

Please note that the vast majority of job roles at Mind in Somerset will require a DBS check to be undertaken by the successful candidate. In addition, two references will be sought, including one from your most recent employer.

Voluntary roles

We also have a number of volunteer vacancies available throughout the year. Volunteering is a great way to develop your skills and to give back to your local community.

We are grateful for support from: