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01935 474875 | 01823 334906 | 01278 228269 | 01643 353115 [email protected]
Mind in Somerset
Mind in Somerset
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Client Details

GP details

Diversity Monitoring Data (optional)

GDPR/Data Protection Privacy Notice

Mind in Somerset collects, processes and stores the personal data in this form (and collected while we provide support) for three reasons only under the legal basis of provision of medical services. First, to contact you about your mental health and to arrange appointments. Secondly, to safeguard you and others and to provide case referrals to mental health partners in line with our legal obligations. Disclosure of your data may only be made to your GP, NHS bodies, your next of kin, statutory services, Compass Disability Services, or to other mental health professionals. Finally, we use anonymised data to monitor diversity and to provide statistics to those who fund and regulate us. Mind in Somerset may also share anonymised data with other local Mind associations or Mind. You have the right to request a copy of the data we hold on you by writing to us or emailing us. Complaints can be made in writing or by email by contacting us in the usual ways displayed on our web site. All data will be held for ten years from the date a referral is made and then deleted. 

All personal information will be added to our secure online database. The information you have provided to us will be kept strictly confidential.

Declaration by referrer (or person requiring service if self-referral)

Referral Form Crisis Support Donate
  • Home
  • Our Services
    • Peer Support
      • Yeovil Community Day
      • Crewkerne Glastonbury and Watchet peer support
      • Wellington support group
      • Highbridge and Burnham Wellbeing Group
      • Yeovil and Bridgwater Wellbeing Friends Groups
      • Monday Morning Mind Cafe
      • Hearing Voices Group
      • Somerset Suicide Bereavement Support Service
      • Sedgemoor Community Support Project
      • Monday Morning Hour
      • Taunton Wobbly Bus Stop
    • Art Groups
      • Bridgwater
      • Wellington
      • Highbridge
      • Minehead
    • Gardening
      • Wellington Allotment
      • Shepton Mallet well-grounded group
      • Yeovil Gardening group
    • Adult One-To-One Support
      • Women First
      • SWEDA MINDLINE
      • Mindline 24/7
      • Mindline Trans +
      • Bridging the Gap
      • Somerset Suicide Bereavement Support Service
    • Young People
      • Schools Program
      • 14+ Suicide Bereavement
      • Youth Peer Support Groups
      • Youth Matters Listening Service
      • Mindline Live Chat
      • Mindline 24/7
    • Open Mental Health
      • Taunton wellbeing and work-related skills
      • Recovery and wellbeing groups
      • Mindline Live Chat
      • Crisis Safe Space
      • Taunton Community Day
    • Time to Connect
      • Videos
  • About Us
    • Our Team
    • News
    • Trustees
    • Vision & Values
    • Accounts
    • Privacy Policy
  • Fundraise
    • Donate
    • Fundraise for us
    • 40 For the Federation! 2022
    • How to pay in your money
    • Wills and legacies
    • Donations in memory of someone
  • Corporate
    • Corporate Volunteering
    • Corporate Fundraising
    • Corporate Training
    • Charity of the Year
  • Get Involved
    • Volunteering
    • Our Volunteers
    • Work for us
    • Our Shop
  • Get Support
    • Crisis Safe Space
    • A-Z Mental Health
    • Useful Links
  • Training
    • ASIST
    • MHFA
    • Training Enquiry Form
    • Testimonials
  • What’s On
  • Contact Us
Mind in Somerset

Taunton Office
Sussex Lodge
44 Station Road
Taunton, Somerset, TA1 1NS

01823 334906

01935 474875 | 01823 334906 | 01278 228269 | 01643 353115
[email protected]

Website Design © 2022 C27 Media Ltd

  1. Home
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  3. Our Services
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  5. Adult One-To-One Support
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  7. Mindline 24/7
  • Adult One-To-One Support
  • Women First
  • SWEDA MINDLINE
  • Mindline 24/7
  • Mindline Trans +
  • Bridging the Gap
  • Somerset Suicide Bereavement Support Service

Mindline Somerset 

01823 276 892

0800 138 1692
Our Mindline Emotional support and mental health helpline is open 24 hours a day, 7 days a week.

Mindline is a confidential listening service which provides a safe place to talk if you, or someone you know, is in distress. We can also give basic information about mental health and local support services.

Our listeners treat all callers, regardless of background, in a non-judgmental way with dignity and respect. When our lines are busy, or closed, our switchboard can connect you to our sister service, the Samaritans.

As well as listening to your issues we can also give information about;

  • local services
  • how to get help
  • basic information on mental health issues.

If you are looking for a helpline to talk to someone that will listen to you, Mindline has volunteers that provide a listening ear for you or someone you know.

When you call we do not trace our calls and your number will not display on our phones. We will not ask for personal details to be shared unless you or someone you know would like us to find immediate help from other services for you or them and that you agree to giving it. We will not pass on any information unless you have said it is ok to do so.

Our Listeners

Mindline volunteers are just everyday people like you who decide they can offer their time and support to listen to others. Some may have a particular interest in mental health, while others may be survivors or have looked after someone close to them who has experienced distress. The volunteers are fully trained and receive ongoing training and support. All have an understanding of what mental distress means for others.

Why some people may call Mindline

Some people really need someone to talk to, to get things off their chest as they don’t have someone to talk to about whatever is on your mind. Some people may feel desperate and don’t know what to do about a situation or where they can go for help or support in Somerset. Some people may feel isolated or alone and really want to talk about their day or their problems with a person in confidence. Others may be worried about their family or friends and don’t know where they can find help for a family member or friend. Some may have a low self-esteem or feel worthless. Mindline is also for people that may just want some emotional support and just want a chat with a friendly ear to talk about their day. 

Volunteering for Mindline

If you are interested in Volunteering for Mindline please click here to visit our volunteering page.

Our volunteer, Keith, has written an article for Networker magazine about his experiences while working as a Mindline Volunteer. Click here to read the article.

Mindline Plus

This service provides weekly emotional support by telephone for up to 12 sessions on a Wednesday or Friday between 4pm – 7pm. You must be referred by NHS professional.

Mindline Navigator

This service provides face to face meetings for up to 12 sessions where clients are supported to engage in other community based services. You must be referred by NHS professional.

For more information about the other services we offer and how we can help please visit our services page 

Mindline Trans +

0300 330 5468


Mindline Trans+ is a confidential emotional, mental health support helpline and signposting service for people who identify as Trans, A Gender, Gender Fluid, Non-binary.

Find out more

Mindline

0800 138 1692
or 01823 276 892


Our Mindline Emotional support and mental health helpline is open 24 hours a day, 7 days a week.

Find out more

Live Chat

Our Emotional support and mental health helpline is now available as a live webchat !
Available every day from 8-11pm.

Find out more

We are grateful for support from:

Contact Us

Mind in Somerset

Taunton Office
Sussex Lodge
44 Station Road
Taunton, Somerset, TA1 1NS

01823 334906

01935 474875 | 01823 334906 | 01278 228269 | 01643 353115
[email protected]

 

 
Yeovil Wellbeing Hub:
Yeovil Foyer, Peter St, Yeovil BA20 1PN
01935 474875

Bridgwater Wellbeing Hub:
Town Hall, High St, Bridgwater
Somerset, TA6 3AS
01278 228269

Shepton Mallet Wellbeing Hub:
57C High Street Shepton Mallet BA4 5AQ
01749 233115

Minehead Wellbeing Hub:
Market House Ln, Minehead TA24 5NW
01643 353115

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© 2022 Mind in Somerset
Registered in England 5148414
Charity No. 1109626

Website Design © 2022 C27 Media Ltd

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